FAQ
Absolutely. For Soft Dreams Home, you can use this FAQ content on your Shopify FAQ page:
Frequently Asked Questions
1. What products do you sell?
We offer a wide range of products including Bedding, Garments, Furniture, Kitchen essentials, and Home Décor.
2. How can I place an order?
Simply select your product, choose the required options, add it to your cart, and complete the checkout process.
3. Do you offer Cash on Delivery?
Yes, Cash on Delivery (COD) is available for eligible locations.
4. What payment methods do you accept?
We accept UPI, Credit/Debit Cards, Net Banking, and Cash on Delivery.
5. How long does delivery take?
Orders are generally delivered within 3–7 business days after dispatch, depending on your location.
6. How can I track my order?
Once your order is shipped, you will receive tracking details through the contact information provided during checkout.
7. Can I cancel my order?
You can request cancellation before your order is shipped. Once shipped, cancellation may not be possible.
8. What if I receive a damaged or wrong product?
Please contact us as soon as possible with your order number and photos of the product. Our team will help you with the next steps.
9. Do you accept wholesale orders?
Yes! We welcome retailers, resellers, boutiques, and businesses for bulk and wholesale orders.
10. How can I contact you?
You can contact us through our Contact Us page, email, or WhatsApp. Our team will be happy to assist you.
11. Can I change my delivery address?
Please contact us as soon as possible if you need to change your address. Changes may not be possible after the order has been shipped.
12. Are all products available in stock?
Product availability is shown on each product page. If an item is out of stock, you can check back later for availability.